m12 collects various types of data to deliver smooth, personalized gaming experiences. This includes account registration data such as your name, date of birth, contact details, and verified identity documents.
Additionally, we collect device and browser information like IP address, operating system, and browser type to optimize platform performance and security.
Furthermore, we securely record payment information related to transactions made via Indian payment methods (including UPI, Paytm, PhonePe) to facilitate deposits and withdrawals in Indian Rupees (₹). Usage data such as game preferences and session duration are also collected to improve service.
Cookies are utilized to remember user preferences and enable seamless navigation across our platform.
The collected information enables m12 to provide, maintain, and personalize our services. We use your data for account verification, customer support, and processing payments efficiently.
Usage and preference data help us tailor promotions, recommend games, and monitor platform health.
We also use your data for fraud detection, compliance with legal regulations, and ensuring responsible gambling practices aligned with Indian laws.
m12 employs cookies and similar technologies to enhance user experience, maintain login states, and analyze site traffic.
These technologies do not store sensitive personal details but are essential for functionality and analytics.
Users can manage or disable cookies via their browser settings, however, this may affect functionality.
All personal data is stored securely within India or countries with adequate data protection standards.
We use robust encryption protocols including SSL for data transmissions, access controls, and regular security audits to prevent unauthorized access or breaches.
m12 adheres to strict internal policies to ensure data confidentiality and integrity.
m12 does not sell your personal data to third parties. The information may be shared only with trusted service providers who assist in operations such as payment processing, security checks, or regulatory compliance.
Such third parties are bound by confidentiality agreements and limited to use the data solely for m12 related services.
We may disclose data if required by law enforcement, regulatory authorities, or to protect users’ safety and integrity of the platform.
You have the right to access, update, correct, or delete your personal information stored by m12.
Account holders can manage communication preferences and cookie settings via their profile.
Requests for data portability, restriction of processing, or objections to data use can be submitted to our support team at [email protected].
m12 may update this Privacy Policy periodically to reflect changes in legal and operational practices.
We will notify users via platform announcements or emails about significant changes.
Continued use of m12 services after updates indicates acceptance of the revised policy.
For questions or concerns regarding this Privacy Policy or your personal data, please contact the m12 support team.
Our team is committed to responding promptly and addressing your privacy inquiries comprehensively.
Reach out via the contact information provided on the website or by emailing [email protected].